Why the Netherlands

A big online market that expects to be served in Dutch.

The Netherlands has 18 million people who shop online a lot, and they buy from foreign shops too. But they expect their own language and their own way to pay.

Dutch online shopping in 2025
€35.7bn

spent online by Dutch consumers

347m

online purchases in one year

71%

of online purchases paid with iDEAL

€4.5bn

spent at foreign webshops, 13% of the total

Source: Thuiswinkel Markt Monitor 2025 (NielsenIQ for Thuiswinkel.org and Retail Insiders, with PostNL and the Dutch Payments Association), published March 2026.

What Dutch shoppers expect

Four things a foreign shop often misses

Their own language

Product texts, sizes, care instructions and terms in Dutch. English works for browsing, less so for paying.

iDEAL

Most Dutch shoppers pay straight from their bank with iDEAL, which becomes iDEAL | Wero in 2026. Without it, many leave at checkout.

Someone to ask

A quick answer in Dutch, from someone in the same time zone, before and after the order.

Clear returns

Dutch terms, the 14-day withdrawal right explained plainly, and one local contact for a return.

Being found

Dutch buyers search in Dutch

A shop in English or Swedish rarely shows up when someone searches Google.nl in Dutch. A Dutch shop with Dutch product pages, free Google Shopping listings and local links can. That traffic belongs to a Dutch domain, and that is the part we build.

Is your brand ready for Dutch customers?

Send your brand name and website. You will hear back within two working days.

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